Service Support

Service

The company was founded in 2021 and has an annual manufacturing capacity of 120,000 motorcycles.

One-stop after-sales service process

We always put our customers first, deeply listening to their needs and providing comprehensive services and solutions that cover the entire product lifecycle. With our professional and efficient service, we consistently exceed customer expectations and are committed to creating greater value for our clients.

Rapid response and resolution:

24 +

Domestic response time

48 +

Overseas response time

01

Appointment Service

We offer you fast and professional appointment services.

> Priority reception, priority work assignment, reserved workstations—reduce repair wait times.
> Enjoy the promised discount on scheduled service hours and reduce repair/maintenance costs.
> Supports door-to-store vehicle pickup—saving time, effort, and worry.

02

Reception Services

When you visit our store, we’ll warmly welcome you at the first opportunity and provide you with professional service.

> We invite you to join us in checking the vehicle’s basic condition and listen carefully to your needs.
> Carefully protect your car by installing protective covers for your seats, steering wheel, and floor mats.
> Fully explain the repair items and costs to you.

03

Maintenance and repair

Our professionally certified repair technicians will use expert skills and advanced equipment to solve your vehicle problems.

> We offer a free full-vehicle diagnostic service for your car, along with professional repair and usage advice.
> The Jingcheng Longlian System (Transparent Workshop) allows you to watch repair progress in real time, or have staff members provide scheduled updates on the repair status for you.
During the wait, high-quality beverages and snacks, as well as various rest and entertainment facilities, are available for your use.

04

Quality control

We will rigorously inspect vehicles that have completed repairs to ensure that you receive a qualified product.

> The maintenance technician performs a self-inspection for each operation.
> Workshop quality inspectors conduct the final inspection.

05

Vehicle delivery service

Once the vehicle delivery is ready, we’ll ask for your preference regarding the delivery and arrange the handover accordingly.

> We offer free car wash services for you.
> Show you the repaired parts and explain the repair details, and provide usage recommendations.
Accompanying you through the checkout process and providing a friendly reminder for your next maintenance appointment—wishing you a warm farewell.
> We offer door-to-door delivery, saving you time, effort, and worry.

06

Tracking service

We will conduct a caring follow-up call with you after the service is completed.

> After the service is completed, we will track the service status.
> Address feedback issues promptly

Online Consultation

Online Consultation

Attention: Please leave your contact information, and our professionals will get in touch with you as soon as possible!

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